Ensure your product is powered on, check the connection, and ensure your network is functioning properly. The " Check Connection " means the Brother machine does not see the connection of the USB cable, LAN cable, or wireless network. If the problem persists, please escalate the problem through the. When you try to scan in Windows or macOS, the computer or scanner cannot be found and the scan fails. Scan to computer is currently unavailable. Perform the following tasks in the order given. Make sure the Event Manager program is not being blocked by your firewall or security software. Also start Epson Scan before scanning with the start button.
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